Privacy Policy

1. USER INFORMATION

GENWEC WASHROOM, S.A., as the Data Controller, informs you that, as provided in Regulation (EU) 2016/679, of April 27, (GDPR) and in L.O. 3/2018, of December 5, on data protection and guarantee of digital rights (LOPDGDD), we will process your data as reflected in this Privacy Policy.

In this Privacy Policy, we describe how we collect your personal data, why we collect it, what we do with it, with whom we share it, how we protect it, and your options regarding the processing of your personal data.

This Policy applies to the processing of your personal data collected by the company to provide its services. If you accept the measures in this Policy, you agree that we may process your personal data as defined in this Policy.

2. CONTACT

Business name: GENWEC WASHROOM, S.A.
CIF: B-58694647
Address: Avinguda Joan Carles I, 46-48, 08908 L'Hospitalet de Llobregat - Barcelona
e-mail: comercial@genwec.com  

Contact DPD: dpo@genwec.com
 

3. KEY PRINCIPLES

We have always been committed to providing our services with the highest quality, which includes treating your data securely and transparently. Our principles are:

• Legality: We will only collect your personal data for specific, explicit, and legitimate purposes.

• Data Minimization: We limit the collection of personal data to what is strictly relevant and necessary for the purposes for which it was collected.

• Purpose Limitation: We will only collect your personal data for the stated purposes and only according to your wishes.

• Accuracy: We will keep your personal data accurate and up-to-date.

• Data Security: We apply appropriate technical and organizational measures proportional to the risks to ensure that your data is not subject to damage, such as unauthorized disclosure or access, accidental or unlawful destruction, or accidental loss or alteration, and any other form of unlawful processing.

• Access and Rectification: We have means for you to access or rectify your data when you deem it appropriate.

• Retention: We retain your personal data legally and appropriately and only as long as necessary for the purposes for which it was collected.

• International Transfers: When your data is to be transferred outside the EU/EEA, it will be adequately protected.

• Third Parties: Access and transfer of personal data to third parties are carried out according to applicable laws and regulations and with appropriate contractual guarantees.

• Direct Marketing and Cookies: We comply with applicable advertising and cookie legislation.

4. COLLECTION AND PROCESSING OF YOUR PERSONAL DATA

The types of data that may be requested and processed are:

• Identification data.

• Contact data.

• Banking data for purchasing products

• Address data for shipping purchases

We also automatically collect data about your visit to our website as described in the cookie policy.

We collect and process your personal data for the purpose of:

• Handling inquiries made through the website contact form.

Legal basis: You give your consent for the processing. Of course, you can withdraw your consent at any time.

• Providing information, services, products, relevant information, and news in the sector and from the GENEBRE GROUP.

Legal bases:

• You have given your consent for the processing. Of course, you can withdraw your consent at any time.

• There is a legitimate interest that is not overridden by your privacy rights, such as sending commercial information through our newsletter or by your status as a customer.

• It is necessary for the provision of some of our services through a contractual relationship you and us.

• Registering a customer account for product purchase management

Legal basis: You give your consent for the processing. Of course, you can withdraw your consent at any time.

On our website as described in the purchase conditions.

• Sending commercial communications and newsletters.

Legal bases:

• You have given your consent for the processing. Of course, you can withdraw your consent at any time.

• There is a legitimate interest that is not overridden by your privacy rights, such as sending commercial information through our newsletter or by your status as a customer.

• It is necessary for the provision of some of our services through a contractual relationship you and us.

5. COMMUNICATION OF PERSONAL DATA

Data may be communicated to data processors. We only work with data processors who provide sufficient guarantees of compliance with current data protection legislation. Your personal data will not be processed from a country that does not offer a comparable level of protection to that of Europe. If we decide to hire data processors located outside the European Economic Area, such hiring will be done in accordance with Chapter V of the General Data Protection Regulation.

By providing us with your data, you expressly consent to us sharing it with the companies that make up the GENEBRE GROUP, for the same purpose for which it was collected.

No other data communications to third parties are foreseen, except for legal obligation.

6. YOUR RIGHTS

In relation to the collection and processing of your personal data, you can contact us at any time to:

• Access your personal data and any other information indicated in Article 15.1 of the RGPD.

• Rectify your personal data that is inaccurate or incomplete in accordance with Article 16 of the RGPD.

• Delete your personal data in accordance with Article 17 of the RGPD.

• Limit the processing of your personal data in accordance with Article 18 of the RGPD.

• Request the portability of your data in accordance with Article 20 of the RGPD.

• Object to the processing of your personal data in accordance with Article 21 of the RGPD.

If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You can exercise these rights by sending a communication, motivated and accredited, via a written request, attaching a photocopy of your ID or equivalent identification document, addressed to Avinguda Joan Carles I, 46-48, 08908 L'Hospitalet de Llobregat - Barcelona or to the email address dpo@genwec.com . You also have the right to file a complaint with the competent Supervisory Authority (www.aepd.es) if you believe that the processing does not comply with current regulations.

7. LEGAL INFORMATION

The requirements of this Policy supplement, and do not replace, any other requirements existing under applicable data protection law, which will prevail in any case.

This Policy is subject to periodic reviews and the company may modify it at any time. When this occurs, we will notify you of any changes and ask you to read the latest version of our Policy and confirm your acceptance.